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Using nooa
Easy setup
Get started in 8 simple steps
Mobile app
Pinboards
User management
Direct messages
Tasks
Client network
What's next?
Frequently asked questions (FAQ)
The nooa Platform
Usage
Data privacy
Using nooa
Use cases
Pinboards
Direct Messages
Tasks
Video communication
Admin Cockpit
nooa on your computer
nooa on your mobile phone
Connecting with other organizations
Integrations
Troubleshooting
Security
Client network
Documentation
Back to home
Help center
Using nooa
Easy setup
Get started in 8 simple steps
Mobile app
Pinboards
User management
Direct messages
Tasks
Client network
What's next?
Frequently asked questions (FAQ)
The nooa Platform
Usage
Data privacy
Using nooa
Use cases
Pinboards
Direct Messages
Tasks
Video communication
Admin Cockpit
nooa on your computer
nooa on your mobile phone
Connecting with other organizations
Integrations
Troubleshooting
Security
Client network
Documentation
Using nooa
Use cases
What can I achieve with nooa?
Use-cases for nooa
Real-life tips: How to use “Ask Wilma” successfully
Can I manage and share files in nooa?
Real-life tips: Mention others with "@"
Real-life tips: Communicating with clients, relatives and family caregivers
See more
Pinboards
Real-life tips: Organizing pinboards with "pinned" posts
How can I mention others in posts and comments?
Can I turn off notifications for individual pinboards?
Why can't I create a pinboard?
What is a pinboard?
Which pinboards should I create?
See more
Direct Messages
How can I use the virtual assistant "Ask Wilma"?
Can I forward messages, images and documents?
What is a direct message?
Tasks
Can I manage client appointments with nooa?
Real-life tips: Working jointly on tasks
How do I use "Tasks" effectively?
Can I add multiple users to a task?
How can I comment on a task?
What is a 'task'?
What is under 'Tasks'?
See more
Video communication
Why call with nooa?
What can I use video communication for?
How does video communication work?
Admin Cockpit
Can I remove administrators from a pinboard?
What is the nooa ID?
What is the 'access code'?
What do I do if an access code has expired?
How can I add an email address to a user account?
What is an 'administrator'?
How can a user become an administrator?
How do I create and edit Teams in nooa?
Can I organize users in teams?
Resetting the password of a user without an email address
Where can I see who else in my organisation is using the nooa?
Real-life tips: Using Teams successfully
How do I add multiple users in one go?
See more
nooa on your computer
How do I get the nooa icon on the desktop of my PC?
Do I need to install anything?
What are the requirements for my computer?
nooa on your mobile phone
Can I change the notification sound?
Can nooa listen in at any time?
How do I know that I received a new message?
Does nooa work on my mobile phone?
How much data volume does nooa use?
Can I also use nooa on Huawei mobile phones?
How do I update the Android app?
What does the orange dot next to the app on my iPhone mean?
Can I use the nooa platform with my work phone?
Can I use the nooa platform on my private phone?
What happens if I lose my mobile phone?
What happens if I accidentally leave my mobile phone somewhere?
How can I activate automatic updates on my mobile phone?
See more
Connecting with other organizations
Can I communicate with my clients through the nooa platform?
Can I connect with external users or organisations?
Integrations
How do I connect nooa with Person Centred Software?
Real-life tips: how does the integration with Person Centred Software save time and admin?
How does the integration between nooa and Person Centred Software work?
Troubleshooting
Why don't I get notifications on my mobile phone?
I can't log in. What should I do?
Security
How can I change my password?
Client network
Can I send pictures and files to clients, relatives and family caregivers with nooa?
Real-life tips: Adding notes to clients
Can I send messages to relatives and clients with nooa?
Why communicate with clients, relatives and family caregivers via nooa?
Documentation
Can I use speech to create care notes and other documentation?