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Using nooa
Easy setup
Get started in 8 simple steps
Mobile app
Pinboards
User management
Direct messages
Tasks
Client network
What's next?
Frequently asked questions (FAQ)
The nooa Platform
Usage
Data privacy
Using nooa
Use cases
Pinboards
Direct Messages
Tasks
Video communication
Admin Cockpit
nooa on your computer
nooa on your mobile phone
Connecting with other organizations
Troubleshooting
Security
Client network
Back to home
Help center
Using nooa
Easy setup
Get started in 8 simple steps
Mobile app
Pinboards
User management
Direct messages
Tasks
Client network
What's next?
Frequently asked questions (FAQ)
The nooa Platform
Usage
Data privacy
Using nooa
Use cases
Pinboards
Direct Messages
Tasks
Video communication
Admin Cockpit
nooa on your computer
nooa on your mobile phone
Connecting with other organizations
Troubleshooting
Security
Client network
Using nooa
Use cases
Real-life tips: How to use “Ask Wilma” successfully
Real-life tips: Mention others with "@"
What can I achieve with nooa?
Use-cases for nooa
Can I manage and share files in nooa?
Real-life tips: Communicating with clients, relatives and family caregivers
See more
Pinboards
Real-life tips: Organizing pinboards with "pinned" posts
Can I turn off notifications for individual pinboards?
How can I mention others in posts and comments?
Why can't I create a pinboard?
What is a pinboard?
Which pinboards should I create?
See more
Direct Messages
How can I use the virtual assistant "Ask Wilma"?
Can I forward messages, images and documents?
What is a direct message?
Tasks
Real-life tips: Working jointly on tasks
Can I add multiple users to a task?
How can I comment on a task?
Can I manage client appointments with nooa?
How do I use "Tasks" effectively?
What is a 'task'?
What is under 'Tasks'?
See more
Video communication
Why call with nooa?
How does video communication work?
What can I use video communication for?
Admin Cockpit
Can I organize users in teams?
How do I create and edit Teams in nooa?
What do I do if an access code has expired?
How can I add an email address to a user account?
Resetting the password of a user without an email address
What is the 'access code'?
What is the nooa ID?
How can a user become an administrator?
Can I remove administrators from a pinboard?
What is an 'administrator'?
Where can I see who else in my organisation is using the nooa?
Real-life tips: Using Teams successfully
See more
nooa on your computer
How do I get the nooa icon on the desktop of my PC?
Do I need to install anything?
What are the requirements for my computer?
nooa on your mobile phone
Can I change the notification sound?
Can I also use nooa on Huawei mobile phones?
How much data volume does nooa use?
How do I update the Android app?
How do I know that I received a new message?
Can nooa listen in at any time?
What does the orange dot next to the app on my iPhone mean?
Does nooa work on my mobile phone?
Can I use the nooa platform with my work phone?
Can I use the nooa platform on my private phone?
What happens if I lose my mobile phone?
What happens if I accidentally leave my mobile phone somewhere?
How can I activate automatic updates on my mobile phone?
See more
Connecting with other organizations
Can I communicate with my clients through the nooa platform?
Can I connect with other organisations?
Troubleshooting
Why don't I get notifications on my mobile phone?
I can't log in. What should I do?
Security
How can I change my password?
Client network
Real-life tips: Adding notes to clients
Can I send messages to relatives and clients with nooa?
Can I send pictures and files to clients, relatives and family caregivers with nooa?
Why communicate with clients, relatives and family caregivers via nooa?
