As a relative or family member, how do I communicate with my care provider via nooa?

Communicating with your care provider
Once the care provider has added you to the system, you will receive a text message or email from nooa, on behalf of the care provider:

1. Click on the link in the text message or email.

   1. You will now be directed to a security check.

2. Enter the last name of the person receiving care and click on the arrow in the bottom right.

3. You will now be redirected directly to the chat with your care provider. From there, you can securely exchange messages, documents and images.

4. Every time your care provider sends a message or update, you will automatically be notified via text message or email.

Note: once you have accessed the chat for the first time, you can create a shortcut for nooa on your phone. Here is a step-by-step guide: As a relative or family member, how do I create a shortcut for nooa on my phone?