---
title: What do I do if an access code has expired?
description: "Once created, for security reasons, the access code is valid for 72 hours. If the access code has expired, an Admin can do the following: Note: if there is a verified email address for the user under"
---

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# What do I do if an access code has expired?

Once created, for security reasons, the access code is valid for 72 hours. If the access code has expired, an Admin can do the following:

1. In the "Admin Cockpit", click on the three vertical dots next to the respective user
2. Click on "Edit"
3. Click on "Create new access code" to generate a new code

Note: if there is a verified email address for the user under "Email address", the Admin can also click "Send access code by email" to share the access code with the user via email.

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