- Help center
- Using nooa
- Admin Cockpit
What do I do if an access code has expired?
Once created, for security reasons, the access code is valid for 72 hours. If the access code has expired, an Admin can do the following:
- In the "Admin Cockpit", click on the three vertical dots next to the respective user
- Click on "Edit"
- Click on "Create new access code" to generate a new code
Note: if there is a verified email address for the user under "Email address", the Admin can also click "Send access code by email" to share the access code with the user via email.