Using nooa

Use cases

• Can I manage and share files in nooa?
• Real-life tips: Communicating with clients, relatives and family caregivers
• Real-life tips: How to use “Ask Wilma” successfully
• Use-cases for nooa
• Real-life tips: Mention others with "@"
• What can I achieve with nooa?

See less ▼

Pinboards

• What is a pinboard?
• How can I mention others in posts and comments?
• Which pinboards should I create?
• Can I turn off notifications for individual pinboards?
• Real-life tips: Organizing pinboards with "pinned" posts
• Real-life tips: Simplify important processes with comments
• Why can't I create a pinboard?

See less ▼

Direct Messages

• What is a direct message?
• How can I use the virtual assistant "Ask Wilma"?
• Can I forward messages, images and documents?

Tasks

• What is a 'task'?
• What is under 'Tasks'?
• Can I add multiple users to a task?
• How can I comment on a task?
• Can I manage client appointments with nooa?
• Real-life tips: Working jointly on tasks
• How do I use "Tasks" effectively?

See less ▼

Video communication

• What can I use video communication for?
• Why call with nooa?
• How does video communication work?

Admin Cockpit

• Can I organize users in teams?
• Where can I see who else in my organisation is using the nooa?
• Real-life tips: Using Teams successfully
• What is the nooa ID?
• How do I add multiple users in one go?
• How can I add an email address to a user account?
• What is the 'access code'?
• Resetting the password of a user without an email address
• What is an 'administrator'?
• What do I do if an access code has expired?
• How can a user become an administrator?
• Can I remove administrators from a pinboard?
• How do I create and edit Teams in nooa?

See less ▼

nooa on your computer

• Do I need to install anything?
• How do I get the nooa icon on the desktop of my PC?
• What are the requirements for my computer?

nooa on your mobile phone

• Can I also use nooa on Huawei mobile phones?
• Can I use the nooa platform with my work phone?
• Can I use the nooa platform on my private phone?
• What happens if I lose my mobile phone?
• What happens if I accidentally leave my mobile phone somewhere?
• How can I activate automatic updates on my mobile phone?
• Can nooa listen in at any time?
• How can I keep the microphone active for long voice recordings?
• Does nooa work on my mobile phone?
• How much data volume does nooa use?
• How do I know that I received a new message?
• How do I update the Android app?
• Can I change the notification sound?
• What does the orange dot next to the app on my iPhone mean?

See less ▼

Connecting with other organizations

• Can I connect with family members and other organisations?
• How can I create a free nooa account as a relative or family member?

Integrations

• How do I connect nooa with Person Centred Software?
• Real-life tips: how does the integration with Person Centred Software save time and admin?
• How does the integration between nooa and Person Centred Software work?

Troubleshooting

• Why don't I get notifications on my mobile phone?

Security

• How can I change my password?

Client network

• Can I send pictures and files to clients, relatives and family caregivers with nooa?
• Why communicate with clients, relatives and family caregivers via nooa?
• Can I send messages to relatives and clients with nooa?
• As a relative or family member, how do I communicate with my care provider via nooa?
• Real-life tips: Adding notes to clients

Documentation

• Can I use speech to create care notes and other documentation?

Network

• How to easily communicate with pharmacies, medical supply stores and more